IT & Managed Services

I.T & Managed Services

Managed Services is designed around the needs of clients without an expert in-house IT support function. EOSS takes full responsibility for client’s overall requirements providing on-site and remote IT support including remote network, desktop, and security monitoring, patch management, remote data back-up and non-stop technical assistance 24×7. The strength of our team comes from having a rich experience across resolving troubleshooting issues and providing wide arrays of integration solutions. EOSS provides a full range of support services that enable the organization to improve service levels, meet governance objectives, focus on strategic initiatives and reduce operation cost.

Our solutions are consistent with the full spectrum of IT Infrastructure Library (ITIL)
standards-based processes, such as:

Incident and Problem Management

Change Management

Release Management

Service Level Management

Capacity and Availability Management

Continuity and Configuration Management

EOSS currently offers Managed I.T. Services in the following areas:

Data-Center Establishment

IT Facilities Management

Remote Management

Managed Security

System Integration

Infrastructure Optimization

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